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Cancellation and Refund policy

When you cancel without adequate notice, we cannot fill this time slot usually of 45 mins to 60 mins by offering it to another client in need at short notice. Thus, our cancellation policy for therapy sessions requires a minimum of 24 hours’ notice for rescheduling or cancellation. If you need to cancel a session, kindly inform us in advance to allow for scheduling adjustments. Failure to provide the required 24-hour notice will result in a 100% session fee being charged. Incase of delay in the payment after multiple reminders, we reserve the right to charge 10% per day on your total outstanding amount. We appreciate your understanding and cooperation in maintaining the effectiveness and availability of our therapy services. There is no refund applicable after being informed regarding the therapy or treatment process and after explaining the services. No refund will be applicable in the case of no show, or delay in the follow up session based on the package that has been opted for.

All cancellations and refunds will be handled as per the Cancellation & Refund Policy of the Company. Reflect Within reserves the right to change any or all parts of the Cancellation & Refund Policy without notice or liability to the user or any third-party.